How Do Your Customers View Your Online Presence?
You built a website for your business so prospects and customers had access to information on your products and services.
But when do your customers make their searches?
Pick an hour. Any hour. Pick a device. Can your customer access your site on the device and time of their choice?
EASE of ACCESS to your site,.. when, where and how your prospects and customers want to access your site, reflects on the reputation of your business.
Whether we like it or not.
What are your customers saying about their access to your site?
A couple of questions for you…
Did you do research online on one of your recent purchases? How often do you research online prior to making a purchase decision?
Your online reputation has a minimum of four basic components that all affect your customer’s word of mouth conversations about you and your business.
- Where your business presence is found online; plus the accuracy of the data
- What reviews, mentions are being posted… with competitors ready to pounce
- Social – continual interactive presence, conversations and subtle lead generation
- Your presence, as put forth by your website, for both your customers and search engines
Whether you manage these components in house or you engage professionals to assist, your online presence and reputation management is becoming a critical component of not only your marketing strategy and systems, but also your operation as a whole.
To know your current status of your online presence and reputation is a critical start to any marketing decision.
Grab your complimentary no obligation snapshot of how your company as portrayed and viewed online is available by clicking the snapshot link to your 7 page report.